Support
Subscription Help
Need help with your Small EMI subscription? We are here to assist you with plan activation, renewal status, payment confirmation, and subscription-related eligibility questions.
How subscription support works
Raise your issue through email or call support with your registered mobile number and transaction reference. Our team verifies details, checks gateway status, and updates your account within the defined support timeline.
- Initial response within 24 business hours
- Standard resolution within 1-3 business days
- Payment reconciliation cases may take up to 5 business days
Common issues we handle
- Subscription not reflecting after payment
- Plan renewal and expiry clarifications
- Invoice and transaction support
- Eligibility tracking queries
- Duplicate debit or pending payment status
- Plan cancellation and reactivation requests
What to share for faster resolution
- Registered mobile number and email ID
- Date and time of payment attempt
- Transaction ID / UPI reference / bank SMS screenshot
- Short description of the issue faced
Contact support
Email: hindalsonofficial@gmail.com
Phone: +91 98765 43210 (Mon-Sat, 10 AM - 7 PM)
Please include your registered details for quicker assistance.